Delivery costs include packaging, handling and transport costs. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to group your purchases in one order. We can not group two separate orders and you will have to pay the delivery costs for each one. Your package is shipped at your own risk, special care is taken with the package containing fragile products.
Packages are oversized and protected. Whatever the shipping method chosen, you can follow the delivery of your package online.
We have several carriers depending on the type of product. The adapted carrier is chosen by us according to the nature of your order.
Cold carrier: fragile products sensitive to temperature variations.
Hazardous material carrier: Product subject to the transport of hazardous material (Ex: Alcoholic extract, Essential oil, soda, etc ...)
Standard Carrier (10 to 15 business days): For any standard product that does not require special transport conditions.
Fast carrier (5 to 8 business days): For any standard product that does not require special transport conditions. Express carrier.
Carrier coliposte: For all small packages <30kg and respecting the standards of congestion of coliposte.
The standard shipping method is the Colissimo followed, delivered without signature. If you want a delivery with signature, there is an additional cost, thanks to contact us.